Help category
Account access and security
Sign in, resolve missing codes, add stronger security, and recover access safely.
- Sign in or add my passwordSign in, create an account, or add your passwordUse your email address with a password or passkey, verify a new account, and finish existing-account password setup by the transition deadline.
- Find a missing verification or recovery emailFind a missing or expired verification emailFind signup, verification or password-recovery codes, use the newest message, and choose the right recovery flow.
- Tell login methods apartChoose between passwords, email codes, 2FA, and passkeysRecognize account passwords, emailed verification, authenticator and recovery codes, and passkey prompts.
- Secure or recover my accountSet up 2FA, passkeys, and recoveryAdd 2FA and phishing-resistant passkeys, then keep a safe recovery path if a device is lost.
- Manage security factorsManage 2FA, passkeys, and recovery codesRegenerate, disable, rename, or remove factors without assuming sessions are revoked.
- Change my account emailChange your account emailVerify a new address while preserving account ownership and revoking other sessions.
- Update account preferencesManage account preferences and connected credentialsChoose a Buyer or Owner dashboard default and manage profile, timezone, notifications, and connected credentials.
Not sure where to start? Search Help or submit a support ticket.