Enter an order's costs
In Profit & Loss → Orders & costs, enter the seller's shipping cost, payment fee and any other order costs. You can enter a total or use the form-wide Shipping & fee defaults under Fees & expenses. The shortcut beside the order list opens those defaults. Each shipping option has its own unit cost, multiplied by its saved quantity; admin fees and surcharges use their own fixed cost. A configured payment method can use a fixed cost or Percentage of payment, even without a buyer surcharge. Costs are not imported from carrier labels. Enter zero to override a default with no cost. Blank optional costs are not included.
Expand an order to review products, sale adjustments and refunds, enter an item Unit cost, add a Cost credit, or leave a note. Enter a different unit cost for a shipping option, admin fee or surcharge when needed. Use default cost removes that line override. A shipping or fee total replaces that group’s individual option costs; Use option costs removes the total override. Buyer charges remain in sales and are not added again. Check the quantity and extended amount before saving. One Save commits the order's fields together.
A cost credit represents money reimbursing an expense, such as a supplier refund. It reduces costs and may make net costs negative. Customer refunds recorded on an order affect sales; do not enter them again as an expense or credit.
Fixed and percentage defaults use recorded received payments, even without a buyer surcharge. A fixed amount applies once per received payment; percentages are rounded once per payment. Refunds do not automatically reduce that cost. The order shows the rate, amount and resulting fee. Edit form default changes the shared cost; Change for this order enters a total exception. An order total replaces individual fees, including percentage fees, so they are never counted twice.
Add a form expense or credit
Open Fees & expenses. The Shipping & fee defaults section lets you save each option's cost once for matching existing and future orders; an individual order adjustment takes priority. These defaults count through order costs and are not additional dated expenses.
For a separate one-off cost, use Other expenses & credits, then choose Add expense or Add credit. Enter a description, a positive amount and a date. The selected form supplies the scope. Save the entry, or use its edit/delete controls later.
Use order Other costs for order-specific packaging or charges. Use Fees & expenses for a dated cost belonging to the form as a whole. Enter each charge once; recording it in both places double counts it.
Form expenses subtract from profit and form credits add to it for the selected dates. There are no expense categories, recurring rules or account-wide allocations. An empty expenses list is valid.
A new entry's date starts within the selected report range. You can choose another date; the save confirmation explains when it falls outside the current report. Change From and Through to view it. Close keeps unfinished changes only in the open page; Continue editing reopens them and Discard changes removes them. Only Save expense or Save credit persists the entry. Reloading or leaving the page clears unsaved entries; there is no autosave or browser draft.
When order items or charges change
Changing an item’s identity or quantity can require reviewing product costs again. Changed shipping selections, quantities or charges also require review before earlier entered option costs can be reused. Those amounts stay visible for reference. Existing entered amounts, shipping and other costs remain available for review. For items with saved product identities, a price-only edit or refund does not change their cost identity. Older items without saved product identities may need review after a name or price change.
Costs for retained removed orders remain editable by their original owner. Transferring a form does not give its recipient the previous owner's costs or expenses.